Authorized Electronic Retail Payment Service Providers

In order to facilitate the structured introduction of additional electronic retail payment systems and by extension enhancing financial inclusion, the Bank on 1 February 2013, published on its website, the Guidelines for Electronic Retail Payment Services (Guidelines). The Guidelines encompass the operating parameters that banks and non-bank retail payment service providers are required to satisfy in order to secure authorization to offer electronic retail payment services in Jamaica. By ensuring compliance with the Guidelines the Bank intends to ensure that activities in the retail payment subsector meet the highest levels of safety and efficiency.

The Guidelines provide for two (2) options under which authorization may be granted by the Bank, in order to ensure the application of a consistent regulatory framework that will guide banks and non-banks in the development and delivery of electronic retail payment services.

  • Option 1 provides for the offer of customer account based payment services by Bank of Jamaica regulated deposit taking entities.
  • Option 2 provides for custodian account based payment services, which covers pre-funded electronic retail payment service that may be offered by authorized entities.

Official acceptance of applications for authorization commenced 2 April 2013. The following table provides the current listing issuers that have been granted authorization by Bank of Jamaica to engage in electronic retail payment services, the product name and authorized services:


Issuer Product Name Authorized Services
Alliance Payment Services Limited ePay
  1. Student Card Operations; and
  2. ePay card funded by a company or individual
GraceKennedy Payment Services Limited GK MPay Mobile Wallet
  1. Peer to Peer transfers;
  2. Cash In;
  3. Cash out at agents;
  4. Top up (Air time);
  5. Bill Payment;
  6. POS Transactions;
  7. ATM withdrawal;
  8. Business to customer payments; and
  9. Administration/Account Enquiry
  10. Remittance disbursements via mobile
Jamaica Co-operative Credit Union League CONEC Mobile Wallet
  1. Add or retrieve value;
  2. Person to person transfers;
  3. Inter account transfers;
  4. Bill payments;
  5. Balance enquiries; and
  6. Cellular phone top-ups; and
  7. Direct receipt remittance
National Commercial Bank NCB Quisk Mobile Money
  1. Cash-in/Add Money at NCB Branches;
  2. Cash-Out;
  3. Person to Person funds transfer;
  4. Payment for good and services at POS;
  5. View transactions via online web portal; and
  6. Account balance inquiry via SMS


Click for Locations of Authorized Agents of Electronic Retail Payment Service Providers


Site Map